For Buyers · Brokers & program managers
A single-species partner your accounts can rely on.
Texas Redfish for direct-to-restaurant brokers and fish program managers. Multi-destination drops, per-account tagging, documented practice, and an explicit pledge: we don't end-run the broker relationship.
Brokers and fish program managers sell reliability and judgment. That lives or dies on the suppliers behind them. We farm one species, ship twice a week, and document everything that travels with the fish — so the chef on the other end of your program can ask hard questions and get clean answers. When a supplier looks good, the broker looks good.
What a program manager needs from a supplier
Consistency, documentation, and boundaries.
01 · Consistency
One species, one standard, across all your accounts.
Hand-graded at harvest to a published spec. A 6 oz fillet at Account A is a 6 oz fillet at Account B the same week. The spec travels on the lot card.
02 · Documentation
The paper trail you need for a hard-question chef.
Broodstock genetics, hatchery date, raceway, harvest date — all on record, all tied to a lot ID. Sustainability practices published on /sustainability/. Our claims match our filings; what you hand to your chef won't be contradicted next week.
03 · Operational fit
Multi-destination drops, per-account tagging.
One harvest day, multiple receiving accounts, one invoice to the broker — with per-account poundage and lot IDs summarized. Your accountant gets a clean line; your chef gets a clean lot card.
04 · Boundaries
No end-runs. Ever.
An account you bring in through a broker relationship stays a broker account. If a chef calls us directly because they heard about us, we route the conversation back to you. The broker's relationship is the broker's.
How the engagement works
A program manager's operational view.
Program mechanics
- Invoicing. Default: invoice to the broker. Per-account poundage and lot IDs summarized on the invoice.
- Per-account tagging. Cartons labeled to the receiving account so drivers, dock crews, and counters know where each box goes.
- Weekly or monthly program reports on request — poundage by account, product mix, lot IDs. Built from the same records that ship with every carton.
- Reference language for your accounts. Public reference set available for menu, counter, and collateral use. You customize, your counsel confirms.
Our pledge to broker relationships
An account you introduce through a broker program stays a broker account for all ongoing orders. Direct inbound from that same account on a different program is routed back to you for clarity. We don't poach, and we don't quietly migrate a broker account to direct terms.
The third-party record
"If you buy farm-raised red drum at a supermarket or order it at a restaurant anywhere in the U.S., there's a very good chance that it was produced in Texas."
— Todd Sink, Ph.D., Texas A&M AgriLife Extension (2024)
Broker FAQ
What program managers ask on the first call.
Do you go direct to accounts brought in through a broker?
No. An account introduced through a broker program stays with that broker for ongoing orders. We route direct inbound from that account back to you. The relationship is the broker's.
Can you support multi-destination drops on a harvest day?
Yes, within delivery-zone capacity. Each carton is tagged to its receiving account, and the program invoice summarizes poundage and lot IDs by account.
How do you handle per-account invoicing?
Default: one invoice to the broker with per-account poundage and lot IDs summarized. If a broker needs individual per-account invoicing with the broker on consolidated billing, we can set that up — discuss on the first call.
What documentation do you provide for sustainability pitches?
Published sustainability practices, lot-level traceability records, and third-party public references (NOAA, Texas Sea Grant, AgriLife, Seafood Watch — category-level for U.S. pond-farmed redfish, not per-farm).
Can we white-label the sustainability documentation for our accounts?
Yes. The public reference set — Seafood Watch category rating, NOAA Fisheries profile, AgriLife and Texas Sea Grant coverage, and our published sustainability practices — is shareable under your brand for account-facing materials. We supply the source links and the approved language; you shape the document. Confirm final wording with your counsel.
First inquiry
What to tell us on the first call.
No web form in v1. The fastest path is a phone call. If you'd rather email, here's what to include so we can quote on the first reply.
- Program name and scope. Regional footprint, number of accounts, rough weekly volume.
- Accounts you'd bring in month 1. Even a rough list by concept / banner.
- Delivery cadence and drop pattern. One-truck multi-drop, broker-controlled freight, or a mix.
- Invoicing preference. Single consolidated invoice or per-account with broker billing.
- Reporting cadence. Weekly, monthly, or on demand.
Call (713) 364-3701
Email Sales@turtlecreek.fish
Hours Daily, 9:00 AM – 5:00 PM Central
Visit 7474 TX-35 S, Palacios, TX 77465 — by appointment
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